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Why join us?
netACTION - Customer Relationship Management System
NDS manages multi-technology IT Projects of various organizations and completes them within a fixed schedule and cost which is essential for getting the expected return on investment for companies. NDS offers a wide range of end to end solutions in ERP which helps differentiate companies from competition.
Salient Features
It tracks & manages the customer complaints and activities involved more effectively.
Customer / Call history at click of mouse.
Facility to view unresolved complaints and assign job to the technician or engineer daily basis.
Provides immediate updates and in depth analysis of information regarding the availability of technician, spare parts, pending complaints, and successfully completed calls.
Facility to monitor each and every call on response time, completion time, reason for failure, parts consumption, which leads to improving efficiency and customer satisfaction.
Tracking of materials that is with technician or with the principal company through its inventory management module.
Connecting and integrating branch offices, dealers for data integration, quick communication and transaction with minimal cost.
And many more unmatched benefits for your Business growth.